"Katie showed up right on time, got right to work, and was finished in about 45 minutes. she answered my questions, and was everything I would hope a technical service person would be."
J . R from Denver, CO on February 23rd, 2021
J . R from Denver, CO on February 23rd, 2021
( / 5)
"Katie did a fabulous job. I would highly recommend her and Hot Water Now to friends and neighbors."
J . G from Louisville, CO on February 23rd, 2021
J . G from Louisville, CO on February 23rd, 2021
( / 5)
"Waste of time. I was willing to pay for someone who is an expert on tankless heaters to diagnose my problem, but he did not. The rep showed up late, spent 10-15 mins smoking a cigarette outside before coming in, then spent over an hour on the phone with customer service rep from the manufacturer of my tankless heater. This is no different than the last plumber I hired to come diagnose my problem.
I also requested a quote on a new boiler for my home heat. He took pictures of my current system, then left - and I still have not received a quote. The rep (Adam) was nice enough but was not the expert I hoped for to help me with my problem. Nothing has changed and we still don't know what the problem is.
On a side note - he did not wear his mask the entire time he was in my home - I had to ask him to put his mask on when he was leaving, so my wife (who is a nurse) wouldn't notice."
J . D from Denver, CO on February 23rd, 2021
J . D from Denver, CO on February 23rd, 2021
( / 5)
"Thank you so much for sharing your feedback, and for the phone call allowing us the opportunity to address your concerns immediately. We’ll be out to see you again to investigate your tankless and boiler concerns, and we’ll follow COVID precautions as is our company policy. We appreciate you taking the time to share your experience and ensure our business is running professionally, and responsibly."
- Hot Water Now!
- Hot Water Now!
"The service was very professionally diagnosed and the technician was very thorough. It’s never fun to be without hot water and she was able to mitigate until our new tankless will be installed tomorrow. The owner Keith was great with helping us right away. They are also very COVID careful. Thankful for genuine care!"
S . H from Louisville, CO on February 23rd, 2021
S . H from Louisville, CO on February 23rd, 2021
( / 5)
"Frozen pipe. RL75i"
A . S from Wheat Ridge, CO on February 23rd, 2021
A . S from Wheat Ridge, CO on February 23rd, 2021
( / 5)
"David performed service on 2-12-21 and was very thorough and professional! Rinnai RL94i"
A . G from Boulder, CO on February 23rd, 2021
A . G from Boulder, CO on February 23rd, 2021
( / 5)
"The water heater has been fine until recently. I understand that trouble can happen at any time. I try to be patient and if this problem is corrected in a reasonable amount of time, everything will be fine again."
A . G from Boulder, CO on February 12th, 2021
A . G from Boulder, CO on February 12th, 2021
( / 5)
"Diagnose, repair and annual maintenance Rinnai RUC98in tankless water heater. Code 12."
J . B from Englewood, CO on February 11th, 2021
J . B from Englewood, CO on February 11th, 2021
( / 5)
"Keith has been very helpful in answering all my questions, coming to the park to figure out our problem as well has his staff."
J . T from Longmont, CO on February 10th, 2021
J . T from Longmont, CO on February 10th, 2021
( / 5)
"Responsive staff, reasonable price quotes, efficient/quality workmanship. I'd recommend without hesitation."
A . F from Conifer, CO on February 10th, 2021
A . F from Conifer, CO on February 10th, 2021
( / 5)
