Eternal Water Heaters

Eternal Water Heater Repair

In some cases, we have the parts to make successful repairs. This is generally when they have NOT developed a leak, are not working properly or are displaying an error code.

Error Code E02

Ignition failure, possibly originating from a dirty flame detector rod. The unit should be checked by a certified and trained technician.

Error Code E27

The mixing valve didn’t initialize correctly, causing the servo stepper motor to flood. The fix may be disassembling, cleaning and drying the components. If this does not work, the part will need to be replaced, which is difficult as the parts are now quite rare. The unit should be checked by a certified and trained technician.

Eternal Water Heater Replacement

Heat Exchanger Leak

If your Eternal Water Heater develops a heat exchanger leak, it will need to be replaced. Unfortunately without support from the manufacturer there is no warranty on your existing unit.

WPS, Water Pressure Switch, Failure

This known design flaw will corrode the plastic and switch over time leading to the entire unit flooding. A retrofit was provided, but many units were installed without the kit repair.